SMP’s vision is to be the leading independent supplier to the automotive aftermarket, providing the highest quality products, the best customer service, competitive prices and the highest reputation for integrity to all channels of distribution while maintaining a profitable return for all stakeholders.
SMP is committed to conducting our businesses in an environmentally responsible and proactive manner. We are mindful of this responsibility and endeavor to consider the environmental impact from the outset with a dedication to innovative and accountable engineering driving efficient and green manufacturing processes. We have found that these practices can in fact be cost-effective while maintaining and building loyalty as evidenced by several of our recent initiatives involving hybrid technology and alternative fuel systems.
We believe that customer satisfaction with our products and services will determine our future success. Therefore our goal is to be recognized by our customers as being the best supplier they do business with by providing excellent quality, price, support and service.
We believe that our employees are our most valued and long-term resource. We will support and encourage each employee’s contribution and personal growth and believe that all employees are entitled to dignity, respect, recognition, proper training and supervision, and fair compensation. Training is a continuing process for all employees and we will work cooperatively to establish a positive working environment in which all necessary steps will be taken to provide a healthy and safe workplace for employees.
We are committed to a decentralized structure in which business decisions are made at the lowest appropriate level. Responsibility, authority, and accountability are delegated as closely as possible to those performing the work. We believe that this will aid in creating an environment that will foster innovation and risk-taking necessary to employees’ development.
Quality and excellence will be emphasized above all else. Quality of product, application, and service is essential to our mission. We believe that quality results from an environment in which people, in their diversity, work together to sustain excellence.
We believe that our suppliers should be part of our commitment to improvement. We intend to establish long-term trusting relationships with those suppliers who can provide quantifiable evidence of quality and service.
We will make every effort to be a good corporate citizen of the community by conducting our business at all times in a fair, ethical, and professional manner with customers, governments, suppliers, community neighbors, and the general public. We aim to act as a positive influence in our community by participating in philanthropic endeavors, abiding by all laws and regulations affecting our business, and conducting active programs to ensure compliance with antitrust, health and safety, and equal employment opportunity.
We are committed to conduct our businesses in an environmentally responsible and proactive manner. We are mindful of this responsibility and endeavor to consider the environmental impact from the outset with a dedication to innovative and accountable engineering driving efficient and green manufacturing processes. We will strive to conserve our natural resources and minimize waste through innovative engineering and efficient manufacturing processes.