Core Values Standard Motor Products holds the following values essential in establishing a core identity and accomplishing its mission: Customers We believe that customer satisfaction with our products and services will determine our future existence, therefore: Our goal is to be recognized by our customers as being the best supplier they do business with. For the customer, it is most important to have excellent quality, price, terms, inventory turns, field sales, and service. People We believe that our employees are our most valued and long term resource. We will support and encourage each employee’s contribution and personal growth. We believe that all employees are entitled to dignity, respect, recognition, proper training and supervision, and fair compensation. We will work cooperatively to establish a positive working environment in which: All necessary steps will be taken to provide a healthy and safe workplace for employees. Quality will be emphasized above all else. Quality of product, application, and service is essential to our mission. Quality improvement should pervade every job within the Company. We believe that quality results from an environment in which people, in their diversity, work together to sustain excellence. Training is a continuing process for all employees. We are committed to a decentralized structure in which business decisions are made at the lowest appropriate level. Responsibility, authority, and accountability are delegated as closely as possible to those performing the work. We believe that this will aid in creating an environment that will foster innovation and risk-taking necessary to employees’ development. People can develop the knowledge to make important decisions about the management of their work activities. Information about Company operating performance must be shared with employees at all levels. When people make decisions about the management of their work, the result is greater organizational effectiveness. Suppliers We believe that our suppliers should be part of our commitment to improvement. We aim to establish long-term trusting relationships with those suppliers who can provide quantifiable evidence of quality and service. Community We will make every effort to be a good corporate citizen of the community. We will: Conduct our business at all times in a fair, ethical, and professional manner with customers, governments, suppliers, community neighbors, and the general public. Act as a positive influence in our community by encouraging employees to participate in community affairs and by supporting community causes. Abide by all laws and regulations affecting our business and conduct active programs to ensure compliance with antitrust, health and safety, and equal employment opportunity. Place a stronger emphasis on environmental issues, laws and regulations. TOP